The Element Smart TV models are simple with an intuitive interface, an antenna, and access to connected devices such as cable set-top boxes game consoles. Unfortunately, Element TVs have similar problems that other TV brands may encounter. Screen issues such as going black or flickering are prevalent TV problems. However, before troubleshooting your Element TV, first, determine the cause of the issue. This article will discuss black screen issues on Element TV, how to fix the issue and how to prevent it from happening in the future.
Fixing black screen on Element TV
Follow the troubleshooting steps in the order they appear to help you identify the issue and resolve it. If you have any other problems with your Element TV, you can check out this comprehensive Element TV troubleshooting guide to fix them.
Restart your Element TV
Rebooting your Element TV can clear bugs and glitches that could be causing the black screen. Also, your Element TV can go blank if it runs continuously for a prolonged time. To restart your Element TV correctly, follow the steps below:
First, switch off the TV using the TV remote.Then unplug the TV power cable from the electrical outlet.Wait about 3-4 minutes, then plug the cable back into the outlet.Finally, turn on your Element TV and check if the issue persists.
Reset your Element TV
Performing a hard reset or a factory reset should get rid of any screen problems on your Element TV. Keep in mind that a factory reset will delete all your configurations and log-ins, and you will have to reconfigure them again. Here’s how to reset your Element TV:
First, find the reset pinhole, typically located at the back of your TV.Using a sharp object such as a pencil tip or paper clip, press and hold the button for 50 seconds.The TV will power down then restart after a successful reset. It may take a while for your Element TV to turn on, and your TV should be back to its default settings.
Unplug all inputs
Although rare, some inputs can cause your element smart TV screen to go blank.
Disconnect all input cords from the TV, including HDMI AV-IN.Remove any 3rd party remote application or screen sharing device to ensure no interference,Then restart your TV.
Sleep timer
If you resolve the issue but notice the TV goes blank at specific intervals, the sleep timer is activated. The sleep timer will switch off your TV once it reaches the set time. Restart your TV, then go to your TV setup menu and deactivate the timer.
Check power supply
Check the electrical outlet if your TV screen remains unresponsive after all the above attempts.
Ensure the outlet is supplying current to the TV. Then, unplug the TV and reconnect another electrical device.If the new electrical device works, check the TV cable for breaks or signs of burning. Sometimes rodents or pets cant bite through the cable insulation and expose the copper wire, preventing current from passing through. Contact your nearest Element TV dealer for a suitable power cord replacement.If the electrical device doesn’t power on, there is an issue with the socket or circuit breaker. First, check the circuit breaker for any tripped breakers or blown fuses. Then, reset the tripped breaker and replace the blown fuse to power your TV. However, if the breaker keeps tripping, disconnect all your house electrical appliances and contact an electrician to fix the power surges.If the circuit breaker is working, you will have to replace the wall socket.
Backlight issues
The element TV has an LCD screen that uses a backlight to illuminate the picture on the screen. If the backlight has issues, you won’t see anything on the TV. If your TV warranty is active, it covers backlight issues. You have to contact your Element TV dealer for repairs. If you’re not under warranty, you will need a professional to fix the issue.
Damaged TV screen
TV screens are fragile and easily damaged, making them a major repair. There are several things that can damage the TV screen extreme temperatures and electrical surges. If the TV produces sound, but the screen is blank, you likely have a damaged TV screen. The only way to replace a broken TV screen is to replace the entire display panel.
TV panel issues
If your TV panel goes bad, your screen will go black. Some things that can damage the TV panel include water, heavy impact, or power surge, causing a faulty hardware component. If you suspect a damaged TV panel, you must contact a technician to fix or replace it. Note that some TV panel issues and screen issues can be irreparable, and you will have to get another TV.
Power supply board failure
The power supply board in your TV converts the AC line voltage of 110 volts to lower voltages required for the operation of the television. If the power supply board is defective, the TV will not power on.
Connect your Element TV to an independent power source to determine if the power board has an issue. If the TV displays picture, the power board is okay, but the power outlet could be the culprit.If the TV stays off, the power board is faulty and needs a replacement. You can contact a professional to help install the new power board.
How to fix element TV blue light comes on but no picture.
If your element TV is stuck on a blue screen with no picture, it most certainly means there are signal issues to your TV. This problem most commonly occurs with older systems where you have connected your Element TV to a setup box or a VCR using a coaxial cable. Below are all the possible reason causing your Element TV screen to turn blue and their troubleshooting tips.
Power interruption
Sometimes when something interrupts the power supply to your Element TV, the screen can lose pictures, but the blue light will remain on. Some interruptions could be a short power cut out or a power surge. Restarting your TV will erase the current power flow and provide your TV with a reboot after its restart.
Press the power button on your Element TV remote once to switch off your TV.Check if the LED is on and if it is, long-press the power button until your TV goes off.Unplug the power cable from your TV and power outlet.Wait for about five minutes, then plug back the power cable into the TV and power outlet.Your TV should start displaying pictures after the restart.
If restarting your TV doesn’t work, perform a factory reset. Press and hold the reset button with a needle for about 60 seconds with your TV powered on.
Internet issues
A bad connection with your WiFi router can lead to a blue screen on your smart Element TV. Try resetting the router or moving it closer to the TV. However, it should not be too close. Routers emit signals which can also affect older TV models. If you have an older TV that doesn’t use the internet, keep the router away from the screen.
Coaxial cable problems
If the coaxial cable becomes loose or damaged, causing your Element TV to lose connection with the set-top box. As a result, the TV will lose its picture and turn blue until the issue is no more. Also, you should set your TV to channel 3 or 4 to receive the signal from the coaxial cable connected to a VCR or satellite set-top box. Check the wiring, including the coaxial, power, and HDMI cables. If the cables do not look physically damaged, connect them to a different TV.
Set-top box issues
If you have a set-top box, your TV may go blue if you have chosen a direct broadcast that is faulty. Try restarting your cable box. Unplug the coaxial cable connected to your Element TV and power cable of the cable box. Wait several minutes, then plug all the cables back into their devices.
Third-party devices
If you connect a defective third-party device with HDMI cables, your TV won’t display pictures and may turn blue. If the cables are working well, the third-party device may be the one with the issues. Try restarting the device to see if the blue screen will disappear. If not, plug the HDMI cable into a different port on your element TV and third-party device. If the picture comes on your TV, the device may be faulty.
HDMI/Power cable issues
A faulty HDMI or power cable will have interruptions that may cause your element TV to lose the picture. If the cables are faulty, try replacing them with new ones. Also, make sure the connections are secure.
Hardware issues
Hardware malfunctions in your TV, such as faulty circuit boards and panels, can keep the blue screen on. If none of the above solutions work, you may need a technician to identify the hardware issue and replace the necessary components.
How to fix lines or shaky pictures on Element smart TV
If your notice your Element TV displaying horizontal or vertical stripes, there may be an issue with interference, faulty or loose cable connections, or a defective source device. The guide below will help with troubleshooting steps to help resolve issues.
Interference issues
Local interference from an electrical appliance or power tools can affect the image quality on your TV. Check for appliances such as microwaves, refrigerators, smart lighting, freezers, or power tools, as they can cause signal interference even when not running.
Turn off any of the above devices temporarily and check if the issue persists.If your TV starts displaying clear photos, move that device further away from your TV.
Check the cables
Check all the cables connected to your Element TV, such as HDMI, component video, and composite video. Ensure each cable is in the correct port, the connections are secure, and the cabling is undamaged. Disconnect all the cables and match the colored connectors to colored ports on the backside of the TV.
Start with the box or receiver you’re trying to get the picture from your cable box or DVD.Check the cables connected to the back of the box, then trace them to see which device and port they connect to.Also, make sure each cable is securely connected and pushed in firmly all the way.
TV input channel or device source
Use your Element TV remote to ensure you have set your TV input channel or device source to the correct HDMI port. For instance, the HDMI cable coming from the cable box connects to the HDMI2 input on the TV. Therefore, you should set the TV to HDMI2 to see pictures from this cable box.
Power cycle all devices
If none of the solutions work, try rebooting all the devices connected to the TV, such as the home theater or surround sound components, cable box, DVD, and Element TV.
Power cycle the devices with their respective remotes.Wait about 5 minutes, then turn them back on using the same button on the remote control.If using the remote doesn’t work, or a device has to remote control the power button, unplug the component from power.Wait about 30 seconds, then plug the device back into power.
Internal hardware issues
Sometimes, the screen flicker can come from the inside of the TV. If power cycling the devices doesn’t work, there may be an electrical component inside your Element TV wearing out. Unfortunately, these components are not easy to diagnose, and you will need to contact a technician to identify the faulty part and repair it. Check this too: Proscan TV How to & Troubleshooting Guide
Conclusion
There are many different reasons why your Element TV may be black, blue, or displaying lines. First, you have to determine the cause to make the appropriate repairs. Fortunately, these issues are not difficult to repair and hardly require professional help. However, if you cannot fix the problem with your device, consider contacting customer support services for further assistance before throwing out your TV.
